RETURN POLICY

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@hindostanarchive.com. Please note that returns will need to be sent to the following address: D-63, Udyog Vihar Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122016


If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@hindostanarchive.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
We'd like to clarify our policies regarding the unique nature of our products. As a menswear brand specializing in natural dyes, vintage kantha, etc, we take pride in the artisanal craftsmanship that goes into each item. It's important to understand that the occasional discoloration, minor tears, or tiny imperfections in our products are not defects but rather a testament to the handwork and heritage of our artisans.
We encourage you to embrace the uniqueness of our products, and if you have any questions or concerns, please don't hesitate to reach out to at info@hindostanarchive.com
Unfortunately, we cannot accept returns on sale items or gift cards. 


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, we will send the exchanged item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@hindostanarchive.com.